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Shravika Mittal, Su Lin Blodgett, Q. Vera Liao

Shravika Mittal, Su Lin Blodgett, Q. Vera Liao

Summary

In an 8-day field experiment comparing ChatGPT vs. Google Search for informal learning, participants using ChatGPT experienced diminished agency, offloaded information selection to AI, and suffered greater meta-cognitive load — resulting in worse learning outcomes, particularly for higher-order critical thinking. The study identifies two key distortions in ChatGPT-mediated information access: output bias toward solution-oriented artifacts over principled knowledge, and a conversational interaction paradigm that reduces exploration of the broader knowledge space.

Key Findings

  • 8-day field experiment with between-subjects design (ChatGPT vs. Google Search) using daily diary protocols for in-situ data collection.
  • Diminished agency: ChatGPT participants offloaded information selection to the AI, reducing their sense of control over the learning process.
  • Higher meta-cognitive load: The reduced sense of control paradoxically increased cognitive burden, as participants had to monitor and evaluate AI-curated outputs.
  • Two sources of distortion:
  • 1. Output bias — ChatGPT favours providing solution-oriented artifacts (answers, code, summaries) over principled knowledge (explanations, theory, context).

    2. Behavioral shift — The conversational, socially-oriented interaction paradigm reduces exploration of the broader knowledge space.

  • Worse learning outcomes: ChatGPT group performed worse overall, especially on higher-order critical learning tasks.
  • Core tension: Offloading information seeking to AI for efficiency inherently conflicts with the depth of processing required for meaningful learning.
  • Implications for AIED

    For AI Tutor Design

  • The finding that ChatGPT's output bias favours "solution-oriented artifacts over principled knowledge" directly parallels the challenge identified in tutoring effectiveness — that AI tutors must be designed to elicit reasoning, not provide answers.
  • The PeteChat/Tutor Not Solver design principles directly address this tension through homework guardrails and SRL support.
  • For Metacognition & Self-Regulated Learning

  • The study provides empirical evidence for the theoretical concern raised in LLM Fallacy Misattribution: that learners misattribute AI-generated outputs to their own understanding, short-circuiting metacognitive monitoring.
  • The increased meta-cognitive load observed when agency is diminished echoes findings in Self Regulated Learning about the importance of learner control.
  • For Technology-Enhanced Learning

  • Results run counter to the assumption that easier information access automatically improves learning — consistent with the Over Reliance literature showing that AI tools can reduce actual learning while maintaining (or inflating) perceived learning.
  • The finding that ChatGPT reduces exploration aligns with Efficiency Gain Illusion AI Overreliance: learners overestimate the benefits of AI assistance on simple tasks.
  • Supports the case for Scaffolding that preserves learner agency rather than replacing cognitive work.
  • For AI Literacy

  • The study highlights the need for AI Literacy curricula that teach learners when and how to use AI tools productively, and when to rely on traditional search and self-directed exploration.
  • Educators should be aware that conversational AI interfaces may inadvertently narrow learning behaviours even when the content seems helpful.
  • Connected Concepts

  • Self Regulated Learning
  • Over Reliance
  • Scaffolding
  • AI Literacy
  • Connected Articles

  • Tutoring Effectiveness Index
  • LLM Fallacy Misattribution
  • Efficiency Gain Illusion AI Overreliance
  • Citation

    Mittal, S., Blodgett, S. L., & Liao, Q. V. (2026). Learning by Chatting? Investigating the Impact of Generative AI on Information Seeking and Learning. arXiv:2606.11669.