Human-AI collaboration in higher education: Exploring the impact of technology expectations and distrust

Created: 2026-08-01 | Tags: human-in-the-loopgenerative-aihigher-edstudent-experience

Authors: Liana Razmerita, Xiaojiang Zheng, Jonathan P. Allen Source: Computers and Education: AI, Vol 11 — Open Access (CC BY 4.0)

Key Findings

Survey of 245 higher ed students using Expectation Confirmation Theory (ECT). Found positive relationships between effort expectation and performance expectation, with confirmation of GenAI collaboration significantly influencing intentions. GenAI distrust negatively moderates both (1) the effort→performance expectation link and (2) confirmation→collaboration intention link. Extends ECT to Human-AI collaboration in education.

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