π Research Article
Adult Learners' Perspectives of AI Applications in Supporting Andragogy
Synthesis: Kim, Lin, Yu and Detrick (2026) interview 20 adult learners to understand how AI applications can support andragogy β adult learning theory's emphasis on involvement, experience, problem-centeredness, and relevance. Through scenario storyboards and paper prototypes, they find that learners regard AI as a collaborative learning agent β a reflective partner they learn from and with β rather than an answer-giving oracle. Three design principles emerge for AI systems that support andragogy: human-in-the-loop (shared mental models and human-AI co-creation), emotional design (calibrating AI reliance and empathetic communication), and adaptability (continuous adaptation and interoperability).
Core Finding
Adult learners perceive AI as supporting every facet of andragogy β involvement, experience, problem-centered learning, and relevance β and view it as a collaborative learning agent that helps them solve complex problems, share knowledge, deepen understanding, and hone higher-order thinking. For design, they do not want perfect, zero-error AI; they want systems that are human-in-the-loop, emotionally attuned, and continuously adaptive. Because the study centers on perceptions rather than outcome measures, it contributes design-direction evidence rather than direct learning-gain claims.
AI as a collaborative learning agent
Across the four andragogical principles, a consistent picture emerges: adult learners do not treat AI as a source of final answers but as an interactive partner that prompts deeper inquiry. Participants repeatedly framed the ideal AI as a thought partner that asks reflective questions, challenges assumptions, and verifies rather than supplies. One put it succinctly: "it's better when AI makes me question my own answer" (P3). This orientation reframes the AI-in-education conversation away from automation and toward human-AI collaboration, where learners retain control over judgment and self-direction.
Involvement, autonomy, and self-assessment
AI supports involvement by sustaining Motivation β sparking questions, tapping interests, offering continuous Feedback, and acknowledging effort ("seeing my progress in real time keeps me motivated," P5). It strengthens autonomy by offering choices, creating flexible learning spaces, and promoting metacognitive awareness via AI coaches and interactive dashboards. For self-assessment, predictive and diagnostic analytics let learners review performance and set realistic goals while retaining control over the reflection process ("AI shows me where I stand without judging me," P11). Throughout, learners value the pairing of human-like conversational agents with data-driven dashboards.
Experience: transformative and experiential learning
AI supports experience through transformative learning β conversational agents as AI facilitators guiding structured role-play and debate that challenge assumptions, and immersive tools (AI-powered simulations, exploratory learning environments) that bridge theory and practice. Experiential learning emerges through realistic workplace simulations and virtual trips (AR/VR/XR) that let learners apply knowledge in safe, risk-free contexts β aligning with Kolb's experiential and Mezirow's transformative learning theories.
Problem-centered learning and critical thinking
For problem-centered learning, AI activates prior knowledge (question-generation tools: "AI helps me remember what I've learned before starting something new," P20) and provides data-driven, fact-checked insights. Crucially, learners want AI to strengthen β not replace β critical thinking: hone questioning skills, verify information, and organize ideas via concept maps ("seeing my ideas mapped out helps me see what's missing," P19). This echoes the wiki's recurring theme of AI as a probe for inquiry rather than a content delivery mechanism.
Relevance: goal orientation and career connection
AI supports relevance through goal orientation β real-time progress monitoring, personalized recommendations, and breaking larger goals into manageable steps ("AI keeps me on track when I lose focus," P16) β and through personal/professional relevance, where AI coaches and recommender systems act as career companions and networking hubs. This connects AI support to lifelong learning and higher education career trajectories.
Three design principles for andragogical AI
Human-in-the-loop (HITL): Learners want systems that build shared mental models with them β human-interpretable decision-making so they can understand and anticipate system behavior while the AI continuously learns their expectations, preferences, and goals. They also demand human-AI co-creation: "It's not the system that decides what to offer for my learning journey. I'd like to take part in decidingβ¦" (P20), letting learners influence generative parameters and model choices as co-creators rather than passive users. This is a direct call to honor learner agency.
Emotional design: Aligned with affective computing, learners want AI to calibrate an appropriate level of reliance β being explicit about its capabilities, limitations, and sources so they can decide when to Trust or negate its output β and to practice empathetic communication that recognizes, understands, and responds to emotional states, cultivating positive emotions (excitement, joy, satisfaction) while managing frustration and anxiety. This emotional attunement supports Well Being and self-regulation in learning.
Adaptability: AI should keep learning from new interactions after deployment rather than remaining frozen on static datasets, graduating from closed problem-solving to varied real-world problems. It should also be interoperable, moving and exchanging data seamlessly across platforms and tools β even enabling multi-agent collaboration.
Relevance to the wiki
This paper is the companion to the wiki's Kim AI Productive Failure Adult 2026 entry (same author group), and together they form a cohesive picture of how adult learners want AI to scaffold rather than substitute for learning. Here the lens is andragogy specifically: it operationalizes Knowles' principles (involvement, experience, problem-centered, relevance) into concrete AI affordances and design guidance. It strongly anchors the Adult Learning, Human In The Loop AI, and Affective Computing concepts, and connects AI design to autonomy, Self Directed Learning, and Learning Theories. Its finding that learners resist over-prescriptive, answer-giving AI reinforces the wiki-wide theme of preserving learner agency and judgment in human-AI collaboration.
Connected Concepts
- Adult Learning
- AI Education
- Generative AI
- LLM
- Human In The Loop AI
- Human AI Collaboration
- Affective Computing
- Well Being
- Motivation
- Self Efficacy
- Agency
- Feedback
- Conversational AI
- Pedagogical Agent
- Instructional Design
- Personalized Learning
- Prior Knowledge
- Learning Theories
- Higher Ed
- Lifelong Learning
- autonomy
- Self Directed Learning
- Trust
Connected Articles
- Kim AI Productive Failure Adult 2026 β Companion study by the same authors: AI design principles for productive-failure-based adult learning
- AI Adult Learning Guidelines Dis2026 β Guidelines for Designing AI Technologies to Support Adult Learning
- AI Distance Education Systematic Review 2026 β Systematic review of AI dynamics in distance education
- Instructor Designed AI Tutors Foreign Language Sdt 2026 β Self-determination theory and learner motivation with instructor-designed AI tutors
- GenAI Motivation Engagement 2026 β GenAI impact on motivation and engagement via autonomy-support
Citation
Kim, J., Lin, X., Yu, S., & Detrick, R. (2026). Adult learners' perspectives of AI applications in supporting andragogy. Educational Technology Research & Development.